Call or Text Us

Need to talk to someone? Call us at (413) 748-3315!

If you have a quick question, you can text us at (413) 314-3678. We cannot answer reference questions via text.

Email Us a Question

Use our email form to contact library staff with general questions.

You can also email our interlibrary loan staff directly at libraryill@springfield.edu for assistance.

Request a Research Appointment

Want to talk with a Reference Librarian in-person or virtually via Zoom to discuss your research in depth?

Appointments are subject to availability. Please check your email to see if your request has been accepted or declined!

Find Guides & Frequently-Asked Questions

Not sure what you need? Search for a guide, FAQ, or subject database by keyword.

This search box does not search within our databases. Use a database to find articles.

Chat with Us

Library staff are available to chat from 8am-4pm Sunday through Friday to answer your questions. We also offer an overnight chatbot that searches our FAQs and Research Guides.

Use the button at the bottom right of the screen to get started!

Contact Library Staff

Looking for a specific staff member? Find their contact information on our staff directory.

Browse our FAQs